Our job is not to sell you a battery. It is to solve your problem.

Duty-engineered, not catalogue-picked  —  In-house chain: alloy → cell → charger  —  Test lab on site  —  Same-working-day engineering replies

How an enquiry becomes an engineered answer

First, the interrogation. Before anything is quoted, our engineers ask about the duty: loads and durations, temperatures, the room or the machine, the charging arrangements, who maintains it and how often. If an answer makes the application unsafe or the battery unsuitable, we say so — a battery seller who never says no is a battery seller you should not trust.

Then, the engineering. Cell type and size chosen against the duty at the honest rate; electrolyte density set for the site’s operating temperature, not the laboratory’s; mechanical design — trays, restraint, containment — built for the environment; the charge profile specified alongside the battery, because most batteries are killed in the charging room, not at work.

Then, the proof. Type-tested ranges at CPRI with report numbers quoted; factory acceptance testing your inspectors can witness; documentation packs built for tender rules; and after delivery, commissioning support and a warranty philosophy with one instruction behind it — we do not want to see a single battery come back.

The engineering behind the promises

The engineer behind the engineering

Battery design and manufacturing at Microtex is led by Dr. Michael McDonagh — PhD in metallurgy and materials science, five decades in lead-acid batteries across European plants, submarine programmes and three battery factories of his own building, technical editor at BEST Magazine, and Microtex’s Chief Technical Officer since 2011. He visits Bengaluru every two months, and his standards are the reason our answers begin with questions.

FIG. 1 — DR. MICHAEL McDONAGH · CTO · 50 YEARS IN LEAD-ACID

Questions engineering buyers ask us

What information should I send with a technical enquiry?

The duty, as honestly as you know it: application, voltage and capacity if known, loads and durations, site temperature, country, timeline — and for replacements, the old nameplate photo and box dimensions. The more duty detail, the sharper and faster the proposal; enquiries are acknowledged the same working day.

Will you tell me if my specification is wrong?

Yes — respectfully, in writing, with the reasoning. Oversized banks waste your capital; undersized ones spend your reputation. Correcting a specification before the order is engineering; correcting it after is a warranty claim.

Can you work to our qualification and audit requirements?

That is our home ground: approved-vendor registrations with demanding institutions, type-test documentation with report numbers, witnessed factory acceptance tests, and manufacturing records your auditors can walk through in Bengaluru — the plant is open to serious customers.

Do you design batteries for applications you haven’t served before?

Carefully, yes — that is how our mining vehicle packs began: engineers underground studying the duty before a single cell was specified. New duties get the same treatment: interrogation first, engineering second, proof third. What we will not do is relabel a catalogue product and hope.